Help with Fjord.
Stuck on Fjord Mobile, the fj CLI,
or your Fjord-hosted Forgejo instance? Every Fjord includes Forge Stewardship, so the operational
work is ours: upgrades, backups, DNS, mail, single sign-on, runners, and restores. Here's where to
reach us.
Email us
One inbox for everything, the app, the CLI, and your instance. Include your instance subdomain (<yourname>.fjord.host) and, for the app, your device and app version. It helps us help you faster.
support [at] fjord.sh
Community · Starter
Self-guided
Documentation, an assistant trained on the Fjord docs, community discussions, and best-effort email. The on-ramp for people happy to drive themselves.
Community support with no response target.
Managed · Team
Assisted
Email support and a hand with the operational set pieces: migrations, runner setup, single sign-on, and backup restores when you need them.
Response target within 2 business days, not a contractual SLA.
Priority · Pro
White-glove
Priority email, a dedicated onboarding session, upgrades scheduled around you, and disaster-recovery assistance if it ever comes to that.
Response target within 1 business day, not a contractual SLA.
Response targets are business-day targets, not a contractual SLA. See how stewardship scales on the pricing page.
Guides
The common paths, written up here and in the docs.
Report a bug
Found a bug in the app, the CLI, or your instance? Send it through the form and we'll file it straight to the right tracker. We triage every report.
Submit a bugPrivacy & terms
Your code is yours, and we don't use it to train AI. Read the Privacy Policy, the Terms of Service, and our no-AI-training promise.