Help with Fjord.

Stuck on Fjord Mobile, the fj CLI, or your Fjord-hosted Forgejo instance? Every Fjord includes Forge Stewardship, so the operational work is ours: upgrades, backups, DNS, mail, single sign-on, runners, and restores. Here's where to reach us.

Email us

One inbox for everything, the app, the CLI, and your instance. Include your instance subdomain (<yourname>.fjord.host) and, for the app, your device and app version. It helps us help you faster.

support [at] fjord.sh

Community · Starter

Self-guided

Documentation, an assistant trained on the Fjord docs, community discussions, and best-effort email. The on-ramp for people happy to drive themselves.

Community support with no response target.

Managed · Team

Assisted

Email support and a hand with the operational set pieces: migrations, runner setup, single sign-on, and backup restores when you need them.

Response target within 2 business days, not a contractual SLA.

Priority · Pro

White-glove

Priority email, a dedicated onboarding session, upgrades scheduled around you, and disaster-recovery assistance if it ever comes to that.

Response target within 1 business day, not a contractual SLA.

Response targets are business-day targets, not a contractual SLA. See how stewardship scales on the pricing page.

Guides

The common paths, written up here and in the docs.

Report a bug

Found a bug in the app, the CLI, or your instance? Send it through the form and we'll file it straight to the right tracker. We triage every report.

Submit a bug

Privacy & terms

Your code is yours, and we don't use it to train AI. Read the Privacy Policy, the Terms of Service, and our no-AI-training promise.