Fjord

Legal · Terms of Service

Terms of Service

Effective: July 21, 2026 · Last updated: July 21, 2026

1. Agreement

These Terms of Service ("Terms") are a binding agreement between Raster & State LLC ("Raster & State", "we", "us"), the operator of the Fjord platform, and the entity or individual identified as the customer when an account is created ("you", "Customer"). By accessing the site, creating an account, using the Service, or otherwise indicating acceptance, you agree to be bound by these Terms.

2. The Service

Fjord provides a managed Forgejo software development platform: we provision and operate a dedicated, single-tenant Forgejo instance ("Instance") on infrastructure of our choosing, optionally with dedicated continuous integration runners ("CI Runners"), along with associated tooling (the Fjord Account web platform, the Fjord iOS app, the fj command-line interface). Collectively the "Service".

The Service does not include the Forgejo software itself, which is licensed by the Forgejo project under its own open-source license. Your use of the Forgejo software is governed by that license.

3. Accounts

  • You must be at least the age of majority in your jurisdiction to create an account.
  • You are responsible for accurate registration information, for safeguarding credentials, and for all activity under your account.
  • You must notify us promptly at [email protected] of any suspected unauthorized access.
  • Where you register on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

4. Subscriptions, Fees, and Billing

Automatic renewal. Subscriptions are recurring. Each subscription automatically renews for a further period of the same length (monthly unless otherwise stated at purchase) until you cancel, and by subscribing you authorize us, through our payment processor (Stripe), to charge your payment method the then-current fee at the start of each billing period, including each renewal. You may cancel at any time from the billing portal in your Fjord Account, or by emailing [email protected]. Cancellation stops the next renewal and takes effect at the end of the current billing period; access continues until then.

  • Fees are stated at the time of purchase and apply per Instance, billed monthly in advance via Stripe unless otherwise agreed.
  • The CI Runner add-on is billed separately from the Instance tier and may be added or removed at any time. Removal takes effect at the end of the current billing period unless otherwise stated.
  • Fees are non-refundable except where required by law. Because fees are billed in advance, cancelling does not refund the period already paid for unless a refund is required by law. Taxes are your responsibility except where we are required to collect them.
  • We may change pricing on 30 days' notice; a price change takes effect at the start of the first billing period after the notice period, and your continued use after it takes effect constitutes acceptance. Where applicable law requires your affirmative consent to a price increase on an automatically renewing subscription, we will obtain that consent before the increase takes effect.
  • Failure to pay may result in suspension and, after 15 days, termination and deletion per Section 9.

5. Acceptable Use

You agree not to use the Service to:

  • violate any applicable law or third-party right;
  • host, transmit, or distribute material that is unlawful, infringing, defamatory, obscene, or that constitutes harassment;
  • attempt to gain unauthorized access to any system, including the Service's infrastructure or other customers' Instances;
  • interfere with the integrity or performance of the Service, including by sending malware, running denial-of-service attacks, or abusing CI Runners to mine cryptocurrency or scrape third parties at scale;
  • resell, sublicense, or use the Service to provide a substantially similar service to third parties without our written consent.

We may suspend an Instance or account that we reasonably believe is violating this Section, with notice where practicable and immediately where harm to the Service or third parties is imminent.

6. Customer Data and Intellectual Property

  • As between you and Fjord, you retain all ownership of and intellectual property rights in the content you store, transmit, or process on your Instance ("Customer Data").
  • You grant Fjord a limited, non-exclusive, worldwide license to host, copy, process, and display Customer Data solely to provide and operate the Service for you, and to make backups as described in our documentation.
  • Fjord retains all rights in the Service itself, including the Fjord Account platform, the fj CLI, the Fjord iOS app, and the configuration, automation, and infrastructure that operate your Instance.
  • We will not use Customer Data to train or improve any machine-learning model, and we will not access the contents of your repositories or CI jobs except as necessary to provide, secure, and support the Service for you.

7. Confidentiality

Each party will protect the other's non-public information with the same care it uses to protect its own confidential information, and at minimum reasonable care. Confidential information does not include information that is or becomes publicly available without breach, was lawfully known before disclosure, is independently developed without use of the other party's confidential information, or is rightfully obtained from a third party. A party may disclose the other's confidential information to the extent required by law, regulation, or a valid court or governmental order, provided that, where legally permitted, it gives the other party reasonable prior notice and reasonable cooperation to seek confidential treatment or a protective order.

8. Data Processing, Security, and Availability

Our processing of personal data is governed by our Privacy Policy and, where applicable, by the Data Processing Addendum, which is incorporated by reference. We implement reasonable technical and organizational measures described in the DPA to protect Customer Data, including encryption in transit and at rest, single-tenant isolation between Instances, and routine backups.

We aim to keep the Service available and reliable, and we operate the infrastructure described in our documentation toward that goal. We may perform planned maintenance and will give reasonable advance notice of maintenance we expect to interrupt the Service, except for urgent maintenance needed to protect the security or integrity of the Service. We do not offer a contractual uptime guarantee or service credits at this time; the Service is provided on the "AS IS" and "as available" basis described in Section 10, and the force-majeure terms in Section 15 apply to interruptions beyond our reasonable control.

9. Term, Termination, and Data Return

  • These Terms apply for as long as you use the Service. Either party may terminate for convenience on 30 days' notice (or immediately at the end of the current billing period).
  • Either party may terminate for material breach not cured within 30 days of written notice.
  • On termination, your Instance will be decommissioned. Customer Data will remain available for export (via Forgejo's data export and standard git) for 30 days, after which it will be permanently deleted from our active systems. Backups are retained per the schedule described in our documentation and are then permanently deleted.
  • Sections 6 (Customer Data and Intellectual Property), 7 (Confidentiality), 10 (Warranties and Disclaimers), 11 (Limitation of Liability), 12 (Indemnification), 14 (Governing Law and Venue), and 15 (Miscellaneous) survive termination, together with any payment obligations accrued before termination.

10. Warranties and Disclaimers

Each party represents that it has authority to enter into these Terms. Except as expressly stated, the Service is provided "AS IS" without warranties of any kind, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

11. Limitation of Liability

To the maximum extent permitted by law, neither party will be liable for indirect, special, incidental, consequential, exemplary, or punitive damages, or for lost profits, revenue, goodwill, or data. Each party's aggregate liability arising out of or relating to these Terms will not exceed the fees paid or payable by you to Fjord in the 12 months preceding the event giving rise to the claim.

These limitations do not apply to your indemnification obligations, to liabilities that cannot be limited under applicable law, or to Fjord's or Raster & State's own gross negligence, willful misconduct, or fraud. The following two obligations are instead subject to a higher, separate cap (a "super-cap"), and the waiver of indirect and consequential damages in the paragraph above continues to apply to them:

  • IP indemnity. Fjord's indemnification obligations under Section 12 will not exceed the greater of (a) the fees you paid or owe Fjord in the 12 months before the claim or (b) US $50,000.
  • Confidentiality and data breach. Either party's liability for breach of its confidentiality obligations under Section 7, including a Personal Data Breach or other unauthorized access to or disclosure of the other party's Confidential Information or Customer Data, will not exceed the greater of (a) 3 times the fees you paid or owe Fjord in the 12 months before the event or (b) US $250,000.

12. Indemnification

You will defend, indemnify, and hold harmless Fjord from third-party claims arising out of (a) your use of the Service in violation of these Terms, (b) Customer Data, or (c) your breach of any representation, warranty, or covenant.

Fjord will defend you against a third-party claim that the Service, as provided by Fjord and used in accordance with these Terms and our documentation, infringes that third party's intellectual property rights, and will pay the damages finally awarded against you (or amounts in a settlement Fjord approves) on such a claim. This obligation does not apply to, and Fjord has no liability for, any claim arising from (i) the open-source Forgejo software, which is licensed to you under its own license and not by Fjord; (ii) modifications to the Service not made by Fjord; (iii) combination of the Service with software, data, or services not provided by Fjord; (iv) Customer Data; or (v) use of the Service outside these Terms or the documentation. If the Service is, or in Fjord's reasonable opinion is likely to become, the subject of such a claim, Fjord may at its option procure the right for you to keep using the Service, modify or replace it so it is non-infringing, or terminate the affected Service and refund any prepaid fees for the terminated portion. This paragraph states Fjord's entire liability, and your sole and exclusive remedy, for any third-party intellectual-property claim.

The party seeking indemnity will (a) promptly notify the other of the claim, (b) give the indemnifying party sole control of the defense and settlement (except that a settlement imposing a non-monetary obligation or an admission on the indemnified party requires that party's consent, not to be unreasonably withheld), and (c) provide reasonable cooperation at the indemnifying party's expense.

13. Changes to These Terms

We may change these Terms from time to time. Material changes will be announced at least 30 days in advance. Your continued use after a change becomes effective constitutes acceptance.

14. Governing Law and Venue

These Terms are governed by the laws of the State of Wyoming, United States, without regard to its conflict-of-laws principles. The parties consent to exclusive jurisdiction and venue in the state and federal courts located in Wyoming, except that either party may seek injunctive relief in any court of competent jurisdiction.

15. Miscellaneous

  • These Terms are the entire agreement between the parties on the subject.
  • If any provision is unenforceable, the remainder will remain in effect.
  • You may not assign these Terms without our consent; we may assign in connection with a merger, acquisition, or sale of assets.
  • Neither party is liable for any delay or failure to perform, other than payment obligations, caused by events beyond its reasonable control, including infrastructure-provider outages, network or power failures, acts of government, or natural events.
  • A party's failure to enforce any provision is not a waiver of its right to enforce that provision later.
  • Notices to Raster & State: 30 N Gould St Ste N, Sheridan, WY 82801. Notices to you: the email address on your account.